Terms of service

TERMS OF SERVICE

OVERVIEW
This website is operated by Shivam Divine. Throughout the site, the terms "we", "us" and "our" refer to Shivam Divine. Shivam Divine offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms").

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

SECTION 2 - PRODUCTS AND PRICING
- All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- Prices for our products are subject to change without notice.
- We have made every effort to display as accurately as possible the colors, textures, and details of our spiritual products (such as natural Rudraksha beads, Karungali malas, Tulsi malas, and brass idols). However, as many items are crafted from natural wood, seeds, or handcrafted metal, slight natural variations in size, grain, or color may occur.

SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store so that we can complete your transactions and contact you as needed.

SECTION 4 - PAYMENT PROCESSING
All online payments on Shivam Divine are processed through secure, PCI-DSS compliant third-party payment gateways (including Razorpay). We do not store your full credit card, debit card, or net banking credentials on our servers.

SECTION 5 - SPIRITUAL DISCLAIMER
Our products—including prayer beads, malas, idols, and sacred objects—are offered for devotional, spiritual, meditation, and cultural purposes. Any traditional or spiritual benefits described are based on traditional beliefs and texts and are not intended as a substitute for professional medical, legal, or financial advice.

SECTION 6 - LIMITATION OF LIABILITY
In no case shall Shivam Divine, our proprietors, employees, affiliates, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the service or any products procured using the service. Our maximum liability under any circumstance shall not exceed the total amount paid by you for the specific product in question.

SECTION 7 - GOVERNING LAW AND JURISDICTION
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Tumkur, Karnataka, India.

SECTION 8 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
- Trade Name: Shivam Divine
- Email: shivamdivine124@gmail.com
- Phone: +91 6361010797
- Address: Shivam Divine, Kyatsandra, Tumkur, Karnataka - 572104, India