Shipping policy

SHIPPING AND DELIVERY POLICY

At Shivam Divine, we are committed to delivering your sacred and spiritual items safely and on time across India.

1. SHIPPING COVERAGE
We currently ship to all serviceable PIN codes across India (Pan-India delivery) through our trusted national courier and logistics partners.

2. SHIPPING CHARGES
We offer Free Standard Shipping on all orders across India, unless specified otherwise for special express deliveries at checkout.

3. ORDER PROCESSING & DISPATCH TIME
- All orders are processed, packed, and dispatched within 1 to 2 business days (Monday to Saturday, excluding public holidays) after receiving your order confirmation.
- You will receive a notification via email/SMS with your tracking details once your order has been dispatched.

4. ESTIMATED DELIVERY TIMELINE
Once dispatched, standard delivery takes approximately:
- Metro & Tier-1 Cities: 3 to 5 business days
- Rest of India: 5 to 7 business days

Please note that delivery timelines may occasionally be affected by unforeseen circumstances such as weather conditions, festival rushes, or courier partner delays.

5. INCORRECT ADDRESS OR FAILED DELIVERY
Please ensure that your complete shipping address, PIN code, and active phone number are entered accurately at checkout. If a package is returned to us due to an incomplete address or repeated unavailability of the recipient, we will contact you to arrange re-shipping.

6. CONTACT INFORMATION
If you have any questions regarding the status of your shipment, please contact us:
- Trade Name: Shivam Divine
- Email: shivamdivine124@gmail.com
- Phone: +91 6361010797
- Address: Shivam Divine, Kyatsandra, Tumkur, Karnataka - 572104, India